Return Products

Please fill in the requested information. After receiving your request we will return to you within 5 working days.

RMA information

Service type * RMA or Calibration

RMA (warranty EUR 0,-)
RMA (no warranty EUR 100,-)
Calibration (EUR 190,-)

Product type * Example: ComBricks Head station

Serial number * See the sticker on the device

Firmware/software version Alway use the newest firmware from our website

Support reference number In case of earlier contact with PROCENTEC

Purchase order Without the correct purchase date, no Warranty

Issue description * Short description of the issue.

Company name *

Address

Zipcode

Country *

Contact name *

Telephone number *

Email address * example@example.com

Same as contact information

Company Information Company name, street+nr, zip code, city, country

Contact information Contact person, phone number, email address

Company information * Company name, street+nr, zip code, city, country

Contact information * Contact person, phone number, email address

VAT number *